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5. What's the ideas voting all about?

Ideas voting3:39

"What's the ideas voting all about?"

To give you the best possible product, 1st Money's produced a public ideas board to publish the community's product ideas.

To add your votes and comments to ideas:

  1. First, on "Menu", scroll to the bottom and open: "Product ideas? Add your vote"
  2. Once the ideas page slides out on the right, scroll down and tap Upvote on any of the ideas you like.
  3. If you "Upvote" an idea by accident, or later want to remove your vote, tap it again to: Remove vote
  4. To read more about an idea, tap its blue heading.
  5. Near the bottom of each idea, you can also type in the comments you'd like to share with the community, and then tap: Add comment
  6. Your comments are publicly visible to the entire community, and are also carefully considered by 1st Money's product managers and developers.
  7. Below your comment, you may notice that we'll add your first name to your comment.
  8. Adding your first name makes comments between community members flow more naturally. However, for your privacy, we'll never add your full name.
  9. And finally, when you're finished with the comments, tap Back to return to the main ideas page.

Keep in mind that:

  • Once 1st Money's finished the suggested idea, we'll send out an email to let you know that it's now available.
  • The email is automatically sent to all the people who ever voted or commented on the idea, and the idea's then closed.

To add a new idea:

  1. First, on "Menu", scroll to the bottom and open: "Product ideas? Add your vote"
  2. Once the ideas page slides out on the right, tap: Suggest a new idea
  3. Once our live chat support window opens, type in your idea.
  4. Soon enough, you'll get a reply from our live chat team.
  5. Once our live chat team's published your idea, you'll get a link to it, and your vote is also automatically added for you.
  6. You can then type in any comments you'd like to add to your newly published idea.
  7. And finally, when you're finished with the comments, tap Back to return to the main ideas page.

Currently, as of the 17th of July, 2024, there's a total of 24 community ideas that are up for vote.

With one-tap voting and comments, the entire community can influence the ideas you'd like to see come to life. All your votes help us know what to build next.

To learn more:

  • About how to make the most of our collection of product videos, watch the video on: How-to videos
  • To learn about how to find answers anytime, watch the video on: 24/7 Instant answers
  • To learn about how to ask us questions, watch the video on: Live chat support
  • And to learn about how to book an appointment with us, watch the video on: Booking a live demo

And that's it! That's everything you need to know about voting and commenting on ideas!

Updated: Mon, Jun 3, 2024.

© 2020–2024 1st Money UK Holdings Ltd. All rights reserved.
www.1st.money/help/Support/5._What's_the_ideas_voting_all_about