How do I resend a login invite, if the original's lost?
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"How do I resend a login invite, if the original's lost?"
Sometimes you may find that one of your people can't find their original login invite, and can't log in.
To resend a login invite email to one of your people:
- First, select the person who can't find their original login invite on: MenuPeople
- Then scroll down to their "Self onboarded" heading, and tap it to expand it, if it's collapsed.
- Next, look for the "Invited" row, and hover your mouse over it.
- And tap the "Resend invite" button (at the end of the row ).
- You'll now get an "Invited" confirmation.
- And finally, you can get back in touch with the person who can't find their original login invite, and ask them to check their email.
Keep in mind that:
- If the person still doesn't get the login invite, ask them to look in their "Spam" folder.
- Also, make sure that you've spelt their email correctly.
- If all else fails, try sending the invite to a different email.
- In addition, if you've sent more than one login invite, only the most recently sent login invite email works.
- The most recently sent email automatically cancels all the previous invites, so those emails won't work anymore.
And that's it! That's everything you need to know about how to resend a login invite email!
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