© 2020–2023 1st Money UK Holdings Ltd. All rights reserved.

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As soon as you've sent the invite, you're shown that person's settings. Start configuring these without delay.

The more you set now, the more "ready" it's going to be when they log in.

To see what's recommended to be set (at a minimum):

  • Go to: Person > Person > Admin onboarded
Updated: Sat, Apr 15, 2023.

Changing password1:09

"How do I change my password?" 

It's a good idea to change your password once-in-a-while. This helps to protect your payroll and salary settings, and improves your account's safety. 

To change your existing password: 

  1. First, click:
    Menu > Change password
  2. Now, type your new password. 
  3. And finally, click: Save new password 


To fix your password, if it's too short: 

  1. First, if it's too short, you'll see a warning. 
  2. Now type in a password that's at least 8 characters long. 
  3. Then click: Save new password 
  4. And finally, once your password change has been successful, you'll see a confirmation message. 

Keep in mind that: 

  • Your new password must be 8 characters, or longer. 
  • And your password must have at least one uppercase letter, one lowercase letter, and one number. 

And that's it! That's everything you need to know about changing your password! 

Updated: Sat, Apr 15, 2023.

To change a password:

  1. Go to: Person > Person
  2. Go down the page, to: "Self onboarded"
  3. Look for: "Password"

If it's for yourself:

  • Click: "change password" (it takes you to the page to type your new password)

If it's for another person:

  • Click: "resend password reset" (it sends an email asking them to change their password)

To temporarily block a person:

  • Go to: Person > Settings > Permissions > Temporarily...

Other people's password can't be changed by you. Instead, send them a request to others to change their password.

Updated: Sat, Apr 15, 2023.

Log in & log out1:42

"How do I log in and log out of 1st Money?" 

The log in and log out process is the same regardless of whether you're using a browser, or you've installed 1st Money. 

To login to 1st Money: 

  1. First, go to the homepage and click: Log in 
  2. Then enter your email and password. 
  3. Then turn on: Keep me logged in 
  4. Turning on "Keep me logged in" means you won't be asked to log in again for 30 days. 
  5. And then click: Log in 
  6. And finally, you're now logged in. 


To end your session and log out: 

  1. First, click: Work-time menu > Log out 
  2. You may have to scroll down to see the "Log out" button. 
  3. You'll now be logged out. 
  4. And finally, you'll be taken back to the login page. 

Keep in mind that: 

  • You must never turn on "Keep me logged in" on a public or shared device. 
  • Once you've logged in with "Keep me logged in", if you close your browser or restart your device, you can still get straight back in by typing "1st.money" into this browser, on this device. 
  • However, if you log in on a different browser, or on a different device, you'll be asked to log in again. 
  • Also, if you want to end your 30 days session early, you can log out anytime. 

For advanced usage: 

  • You can be logged in to more than one device (at the same time). 

And that's it! That's everything you need to know about logging in and logging out of 1st Money! 

Updated: Thu, Apr 20, 2023.

If you didn't get the email, first look in your "Spam" folder.

If your admin's sent you an "invite" to signup, by email, and it's not arrived in your email inbox:

  1. Look in your "Spam" folder.
  2. Make sure that your admin has spelt your email correctly.
  3. Ask your admin to:
    • Go to: Person > Person
    • Go down the page, to: "Self onboarded"
    • Look for: "Invited"
    • Click: resend invite

If all else fails, try sending the invite to a different email.

Updated: Sat, Apr 15, 2023.

If you've forgotten your password, reset your password with these steps:

  1. Go to: 1st.money/login
  2. Click: Forgot?
  3. Type your: "Login email"
  4. Click: Send password reset
  5. Look in your email inbox.

You get an email with instructions on resetting your password.

Updated: Tue, Mar 14, 2023.

© 2020–2023 1st Money UK Holdings Ltd. All rights reserved.