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1st help    Bookkeeping
 

Can I ask payroll questions as well as bookkeeping questions?

Yes. Every Monthly Bookkeeping plan includes full Payroll & HR, so your dedicated bookkeeper can answer questions about either. Payroll questions from a bookkeeping client go straight to their own dedicated bookkeeper rather than the general support queue.

Ask us: If something on your books relates to a pay run, or you're trying to understand a PAYE/NI entry, go ahead and ask. You won't be bounced between separate support teams.

Updated: Thu, 15 Oct 2026.

© 2020–2026 1st Money, Inc. All rights reserved.
www.1st.money/uk/help/Bookkeeping/Can_I_ask_payroll_questions_as_well_as_bookkeeping_questions

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