What's the money-back guarantee?

Monthly Bookkeeping comes with a 90-day satisfaction guarantee, counting from the first day of your first paid month.

How it works: If you're not completely satisfied at any point during your first 90 days, let us know and we'll refund every monthly subscription payment you've made ... in full.

No hassle: There are no hoops to jump through. If it's not the right fit, we'll return your money.

What's covered: The guarantee covers your Monthly Bookkeeping monthly payments and nothing else, so paid add-ons aren't refunded under it. Your payroll is included in your Monthly Bookkeeping price rather than billed separately, so there's nothing separate to refund.

One claim: The guarantee runs once per business, so it can't be claimed a second time by cancelling and rejoining.

What's outside it: Catch-up bookkeeping on past periods is quoted separately and stays payable, because that work's already done. And once we've delivered your annual accounts and annual tax return, the guarantee no longer covers the accounting period it relates to. That's a finished piece of work you keep. So if you're thinking of claiming, claim before you take those.

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