How do I understand the attendance averages?

"How do I understand the attendance averages?"

The attendance averages provides a set of metrics that describe a person's work patterns. The metrics allow you to compare attendance patterns between people.

To see a person's attendance averages:

1. First, select the person on: MenuPeople
2. Then click: HRAssessment
3. Then scroll down to the "Attendance" heading.
4. And finally, you'll see the person's attendance averages.

To understand "Average hours":

• You'll see an estimate of the average hours of "Done time" worked each week by the person.
• The average is based on their attendance over the last two months.
• To see an exact figure, click the "Edit" button:
• And you'll see a panel slide out from the right, showing two months worth of weekly "Done time" totals.
• You'll also see the exact overall weekly average (at the bottom).

To understand "Average continuous done time hours":

• You'll see the average "Done time" worked in a single sitting by the person.
• The average is also based on their attendance over the last two months.
• A bigger number means that the person typically works continuously for a longer period, before taking a break.
• For jobs that require concentration, like problem solving, a bigger "Average continuous done time hours" is better.

To understand a person's "There" percentage:

• You'll see the percentage of the person's planned hours, over the last 2 months, where the "Done time" overlapped the: "Planned time"
• In other words, what percent of the time the person was there, compared to when you planned for them to be there.
• The percentage is also based on attendance over the last two months.
• For jobs that require shift planning, like restaurants and call centers, a "There" percentage closer to 100% is better.
• When there's no planned hours, it shows as 0%.
• When "Show planned times" is turned off, it doesn't show.

To learn more:

• About how to turn on "Show planned times", watch the video on: Turning on planned times

And that's it! That's everything you need to know about attendance averages!